Terms and Conditions

Terms and Conditions

Welcome. By accessing this website, submitting an inquiry, or booking a property, you agree to be bound by the terms and conditions outlined below. This agreement constitutes a legal understanding between you (the user or guest) and Clever Cottages.

Please read the following terms and conditions carefully before proceeding.

1. Introduction

These Terms and Conditions govern your use of this website and your booking of any short-term holiday rental properties listed herein. By using this website or completing a reservation, you acknowledge that you have read, understood, and agreed to be legally bound by these terms. If you do not agree with any part of these terms, you should not proceed with using the site or booking a stay.

This is a holiday let under English law, not a tenancy. You have no right to remain beyond the agreed booking dates.

2. Booking Terms

Minimum Age: The lead guest must be at least 21 years old to book.

Identification: Valid government-issued identification may be required before or at check-in.

Check-in: From 3:00 PM

Check-out: By 11:00 AM

Early check-in or late check-out may be available for £50. Please ask in advance.

House Rules: Acceptance of the property’s house rules is required. These include policies on noise, guest limits, check-in/out times, and use of amenities.

Failure to comply with booking terms may result in cancellation without refund.

3. Payment Terms

Deposit: 30% of the total booking cost, due at time of booking.

Balance: Due 8 weeks (56 days) before arrival.

Bookings made less than 8 weeks before arrival require full payment at the time of booking.

4. Cancellation Policy

More than 60 days before arrival: Full refund minus 30% deposit.

30 to 60 days before arrival: 50% refund.

Less than 30 days before arrival: No refund.

If the booking is made through a third-party platform (such as Airbnb or Booking.com), their respective cancellation and refund policies apply and may differ from those listed above.

5. Security Deposit

A £250 security deposit is collected before your stay. It protects against damage beyond normal wear and tear, missing items, excessive cleaning requirements, and breach of house rules.

The deposit is returned within 14 days of departure, minus any legitimate deductions. Evidence will be provided for any amount withheld.

6. Pets

Well-behaved dogs and cats are welcome at all our properties.

A fee of £25 per pet per stay applies. Please let us know how many pets you are bringing when you book.

Pets must not be left unattended in the property and owners are responsible for any damage caused.

7. Guest Responsibilities

Guests agree to treat the property and surrounding area with care and respect throughout their stay.

  • Maximum occupancy as stated in your booking confirmation, strictly enforced
  • Quiet hours between 10:00 PM and 8:00 AM
  • No parties, events or gatherings
  • No smoking inside the property (£500 cleaning charge applies)
  • Take care of our home and report any damage immediately
  • Leave the property tidy with rubbish in bins
  • Only named guests to stay overnight
  • Lock doors and windows when out

Violation of guest responsibilities may result in eviction and/or charges for damage or extra cleaning.

8. Security and Safety

  • External CCTV cameras operate for security purposes (no recording in private areas)
  • Smoke alarms and carbon monoxide detectors are fitted
  • Emergency contact numbers are provided in the house guide

9. Travel Insurance

We require all guests to have adequate travel insurance covering cancellation, personal belongings, personal liability and medical expenses.

10. Use of Website

Users agree not to engage in any unauthorised or unlawful activity when using this website. Prohibited behaviours include attempting to breach or compromise site security, transmitting spam or unsolicited messages, and scraping, duplicating, or misusing content or data from the site.

All content on this website is the intellectual property of the site owner unless otherwise stated. Reproduction or redistribution without permission is prohibited.

11. Liability Disclaimer

The operator of this site and its partners are not responsible for:

  • Website Issues: Temporary unavailability, inaccuracies, or technical errors
  • Guest Incidents: Injuries, accidents, losses, or thefts occurring during a stay
  • Force Majeure: Delays or cancellations due to natural disasters, weather, strikes, government actions, or other uncontrollable events

12. Privacy

The use of this site is subject to the privacy practices described in our Privacy Policy. Users are encouraged to review that policy to understand how their personal information is collected, used, and protected.

13. Changes to Terms

These terms and conditions may be updated periodically. It is the responsibility of the user or guest to review this page for updates prior to booking. Continued use of the site after changes are published constitutes acceptance of the revised terms.

14. Contact

For any questions regarding these Terms and Conditions, please contact us through the website or via the details provided in your booking confirmation.

Last updated: March 2026

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